Staff is very unprofessional, there appears to be a lack of training for the children that are in desperate need of a point of de-escalation. Some staff seem to pose a threat to the children rather than helping out. Please do not be deceived upon arrival, horrible experience.

The staff was very professional, welcoming, and I love how they engage with the their clients. I feel my son is in a safe place with the Relatives.

The Supervisor Diana is rude. I requested several services and all she focused on was substance and recommended I try behavioral health in-take. The in-take specialist recommended the same and stated that he could get medicated at a behavioral facility in which I am trying to avoid. After several minutes, the Supervisor Diana admitted that they were full. I can say that after seeing my frustration, the in-take specialist, Asia was willing to make an appointment to see about therapy and the GED Program but I was so disappointed in the way it was handled. It seems as if our youth has to be so far gone in order to get help.